Privacy Policy

1. Our Commitment to Privacy

MapleWins ("we," "our," or "us") respects your privacy and is committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains our data practices.

2. What Information We Collect

Technical Information: Browser type, IP address, device type, session duration, pages viewed.

Cookies & Local Storage: We use cookies to remember your preferences, age verification status, and cookie consent choices.

Contact Information: If you email us, we collect your email address and message content to respond to your inquiry.

No Personal Identification: We do not require you to register or provide personal details like name or age beyond age verification.

3. How We Use Your Information

• To improve site performance and user experience.
• To track anonymous aggregate analytics (e.g., page views, bounce rate).
• To respond to your support inquiries and feedback.
• To maintain security and prevent fraud.
• For legal compliance and debugging purposes.

4. Cookies & Tracking

We use functional cookies (e.g., age verification, cookie consent status) and analytical tools (Google Analytics) to measure site performance. Visit our Cookie Settings page to manage your preferences.

5. Third-Party Services

We use analytics providers (Google Analytics) and hosting services. These partners may process data outside Canada. We have agreements in place to protect your information.

6. Data Retention

Session cookies are deleted when you close your browser. Persistent cookies (like age verification) remain active according to your settings, typically for 365 days. Support emails are retained for 90 days unless you request deletion.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to personal information we hold about you.
• Request correction or deletion of inaccurate data.
• Opt out of cookies and tracking (except functional cookies needed for the site to work).
• Withdraw consent for data processing at any time.

To exercise these rights, email us at support@maplewins.net.

8. Security

We use standard security measures (HTTPS, secure cookies) to protect information in transit. However, no online transmission is 100% secure, and we cannot guarantee absolute security of data transmitted over the internet.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date above reflects the most recent version. Your continued use of MapleWins after updates constitutes acceptance of the revised policy.

10. Contact Us

For privacy concerns or questions, contact us at support@maplewins.net.

Important: MapleWins is a free-to-play social casino. We do not collect payment information, as all games are completely free. This policy applies only to entertainment purposes and complies with Canadian privacy regulations.